Refund & cancellation policy

Last updated: 9 October 2026

7-day refund

If you are not happy, you can ask for a full refund within 7 days of your payment. This applies to monthly, yearly and church member memberships.

  • Email actonword@gmail.com from the email you use in the app, with your receipt number.
  • We approve refunds within 2 working days. The money goes back to the same UPI, card or bank account within 5 to 7 working days.
  • When a refund is made, the membership for that payment ends.

After 7 days

Payments are not refunded after 7 days, but you keep full access until the end of the period you paid for.

Cancelling

  • You can cancel at any time by emailing us. If you pay by automatic renewal (AutoPay), you can also stop it in your UPI app or bank.
  • After cancelling, you are not charged again, and you keep access until the end of the period already paid.

Physical products

Printed books and other physical items can be returned unused within 7 days of delivery for a full refund. Damaged or wrong items are replaced or refunded; email us a photo within 48 hours of delivery.

Payments through app stores

Purchases made through Google Play or the App Store follow their own refund rules.

Contact

Act On Word, run by DHEERAJ KUMAR MALVIYA, 2, Block-C, Ground Floor, BRS Nagar, Ludhiana, Punjab 141012, India. Email actonword@gmail.com, phone +91 8083036000.